Private appointments
The suite is yours, one client at a time.
At Grants, there is no crowded counter and no hard sell. You sit down with a jeweler, ask questions, compare options, and take the time you need. The goal is a piece you will love living with, not just one that looks good under showroom lights.
The suite is yours, one client at a time.
Materials, pricing, and options explained clearly.
From the first question through care, repair, and redesign.
A shifting rainbow of color, with a story all its own. Explore October's birthstone and the magic of opal.
Discover Opal →
Most jewelry stores sell what’s in the case. Grants works the other way around: we start with you — the occasion, the person, the budget, the family stones in your drawer — and build the piece outward from there.
“My clients don’t get a salesperson. They get me — at the bench, at the diamond bourse, and on the phone when they’re nervous the night before the proposal.”
A private appointment in our 47th Street suite — in person or virtual. We talk story, style, and budget before anything else.
Sketches and renderings refined with you, side by side. Heirloom stones can be reset; new stones are sourced and compared in person.
Cast, set, and finished by master jewelers in the Diamond District. You’re welcome to see the piece in progress.
Delivered with a full appraisal for insurance and identification — and cared for, cleaned, and serviced by us for life.
Insurance and estate appraisals with full documentation, performed in-house.
Request an appraisal →Original pieces and heirloom redesigns, from first sketch to final polish.
See how it works →Resizing, restringing, stone tightening, cleaning, and full restorations.
Bring a piece in →Independent advice on stones and pieces — even ones you didn’t buy from us.
Ask Susan →
Where the Story Becomes Jewelry One of the things I love most about custom jewelry is watching an idea become…

There are some lessons we learn the hard way Recently, a woman was referred to me after losing the center diamond from…

August’s birthstone is peridot, and one of the most memorable peridot pieces I have ever handled is this extraordinary pair…
A short note from the bench, a few times a year. Unsubscribe anytime.
No crowded counters, no pressure. Appointments are private and unhurried — bring your questions, your Pinterest board, or the ring box from your grandmother’s dresser.
Tell us a little about what you’re looking for and we’ll reach out to schedule a time.